Last Updated: 31st March 2025
Introduction
This privacy policy explains how Astratus Limited (we”, “us”, “our”) collects, uses, and protects your personal information when you use our website https://astratus.co.uk and any related services.
Who we are
Astratus Limited is registered in England, RCS Number [15799907], with registered office at Aquis House, 49-51 Blagrave Street, Reading, RG1 1PL, United Kingdom.
For the purpose of the UK General Data Protection Regulations (“UK GDPR”), the data controller is Astratus Limited, Aquis House, 49-51 Blagrave Street, Reading, RG1 1PL, United Kingdom
The information we collect
We collect and process the following types of personal information:
Information you provide
- Contact details (such as name, email address, phone number)
- Communications you send to us
- Any other information you choose to provide
Information automatically collected
- Device information (browser type, operating system)
- IP address
- Website usage data
- Cookies and similar technologies
If you contact us, we may keep a record of that correspondence.
Legal basis for processing
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
- (a) Your consent. You are able to remove your consent at any time. You can do this by contacting oliver.hancox@astratus.co.uk
- (b) We have a contractual obligation.
- (c) We have a legal obligation.
- (d) We have a vital interest.
- (e) We have a legitimate interest.
How we use your information
We use your information to:
- Provide and maintain our services
- Communicate with you about your account or requests
- Improve and optimise our website
- Detect and prevent fraud
- Comply with legal obligations
Where your personal data is stored
The data that we collect from you is stored within the UK or European Economic Area (“EEA”). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Data sharing
We may share your information with:
- Service providers who assist in our operations
- Professional advisers (lawyers, auditors)
- Regulatory authorities when required by law
- Law enforcement when legally required
We require all third parties to respect the security of your data and treat it in accordance with the law.
Your rights
Under data protection law, you have rights including:
- Access your data
- Correct inaccurate data
- Request erasure (right to be forgotten)
- Object to processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at oliver.hancox@astratus.co.uk
Our site may contain links to and from other websites. These may be operated by other organisations over which we have no control and for which we are not responsible. These websites have their own privacy policies and we do not accept any responsibility or liability for these policies.
No mention of any organisation, company or individual to which our website is linked shall imply any approval or warranty as to the standing and capability of any such organisation, company or individual on the part of Astratus Limited.
Data security
We implement appropriate technical and organisational measures to protect your personal data, including:
- Encryption of data
- Regular security assessments
- Staff training
- Access controls
We will do our best to protect your personal data. However, the internet is not absolutely secure, and we cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Data retention
We keep your personal data for as long as necessary to fulfil the purposes we collected it for, including:
- Legal requirements
- Accounting and reporting
- Handling disputes
- Enforcing our agreements
Cookies
We use cookies and similar technologies to:
- Maintain your session
- Remember your preferences
- Analyse website usage
- Enable certain website functions
You can control cookies through your browser settings. Below is a detailed list of the cookies we use:
| Name | Purpose | Expires |
|---|---|---|
| z_session_id | Necessary cookie PHP Session ID. This is a unique identifier that is automatically created when a Session starts for a given visitor. |
This cookie is deleted when browser is closed. |
| z_cookies_accepted | Functionality cookie This is set if you accept all cookies or certain types of non-necessary cookie. |
3 months |
| _ga | Analytics cookies Used to distinguish users. |
2 years |
| _ga_<container-id> | Analytics cookies Used to persist session state |
2 years |
Google Analytic
We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information such as:
- How long you spend on our website
- Which pages you visit
- How you arrived at our site
- Basic technical information about your device
The data collected is anonymised and we have enabled IP anonymisation. You can prevent Google Analytics from tracking you by:
- Using the Google Analytics Opt-out Browser Add-on
- Declining non-essential cookies in our cookie consent banner
- Configuring your browser to block third-party cookies
For more information about how Google Analytics uses cookies, please visit Google’s privacy policy and terms.
Changes to this policy
We may update this policy from time to time. We will notify you of significant changes by posting on our website and/or sending you an email.
Contact us
For questions about this policy or your personal data:
- Email: oliver.hancox.astratus.co.uk
- Post: Astratus Limited, Aquis House, 49-51 Blagrave Street, Reading, RG1 1PL, United Kingdom.